Policies


  • Appointment Policy

    We respect everyone's time and kindly ask that you arrive 10 minutes early for your appointment. While we understand delays happen, late arrivals may need to reschedule to keep us on schedule. 


    Missed or canceled appointments without 24-hour notice may incur a no show fee.

  • Financial Policy
  • Immunization Policy

    Our office follows the immunization schedule outlined by the American Academy of Pediatrics.  We do not accept patients who do not receive the recommended vaccines.  and we do not separate or delay vaccine schedules. This ensures the safety of our staff and other patients. For more information regarding immunizations, please visit:

    AAP Immunization Schedule
  • Patient Portal Policy

    We are proud to provide an online patient portal for your convenience. For urgent matters, please phone our office.

    Portal
  • Prescription Policy

    For medication refills, please contact your pharmacy.  If the refill is needed urgently, please call our office.  We do not prescribe new medications (including antibiotics) over the phone without an appointment.  This is for your child’s safety and to ensure your child receives the best treatment plan.

  • Privacy Policy/HIPAA
  • Sick Visits Policy

    We offer same day appointments. You may call our office or conveniently use the patient portal to schedule.  If you are unsure if your child needs to be seen, please call the office to discuss with our staff. We cannot accept walk-ins as this will increase wait times for scheduled patients.